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Planet Fitness - California MD
California, CA | Full Time
$28k-37k (estimate)
4 Months Ago
BEST WESTERN CALIFORNIA CITY
California, CA | Full Time | Part Time
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California, CA | Part Time
$32k-40k (estimate)
5 Months Ago
Front Desk Representative
$28k-37k (estimate)
Full Time 4 Months Ago
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Planet Fitness - California MD is Hiring a Front Desk Representative Near California, CA

Job Description
The customer service staff, or commonly called the front desk staff, is the core of the gym. They will frequently interact, communicate and maintain an excellent relationship with both the members and management staff. The staff is responsible for carrying out key functions for operating the gym, which are: a) providing exceptional customer service and account administration to current gym members b) creating and maintaining an exceptional JFZ atmosphere in the gym c) keeping the gym and all equipment exceptionally clean and in good working order. In addition, the customer service staff also monitors the gym environment and operations on a daily basis and offers improvements when needed. The staff is required to use excellent communications and teamwork to carry out all job duties and requirements.
Duties include but are not limited to:
  1. Greeting and saying goodbye to all members and guests
  2. Monitoring club access to members and non-members
  3. Answering any questions and handling member complaints
  4. Having an excellent understanding of the Judgement Free Zone and explaining the JFZ to all members and non-members
  5. Answering info calls over the phone and taking messages
  6. Giving club tours
  7. Completing Rounds every 15 minutes and completing Daily Cleaning Stations
  8. Selling memberships, writing out agreements, and entering new members into the database
  9. Operating the Point of Sale system and collecting any balances of past due accounts
  10. Organizing and maintaining the customer service front desk
  11. Assisting with club housekeeping and restocking any paper products in locker room
  12. Perform beginning of the day and end of the day procedures
  13. Making self available to newer employees for questions and guidance
Skills required:
  1. Good phone/communication skills
  2. Must be quick and accurate with numbers
  3. Ability to follow directions well
  4. Ability to work well independently
  5. Must have an upbeat attitude
  6. Must be able to occasional lift <20 pounds

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Summary

JOB TYPE

Full Time

SALARY

$28k-37k (estimate)

POST DATE

12/17/2023

EXPIRATION DATE

05/10/2024

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The job skills required for Front Desk Representative include Customer Service, Housekeeping, Communication Skills, Futures, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/10/2022: Springfield, MA

Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.

03/23/2022: Laramie, WY

May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.

02/20/2022: Oklahoma City, OK

Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

01/23/2022: Charlotte, NC

Coordinated and organized front desk operations to ensure excellent guest service.

03/04/2022: Muskegon, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

02/24/2022: Bloomington, IN

1+ years of experience as Front Desk Representative or similar role.

02/01/2022: Florence, SC

Proven experience as front desk representative, agent or relevant position.

02/28/2022: Queens Village, NY

Use front desk skills to complete their job efficiently.

03/10/2022: Baton Rouge, LA

With experience in customer service.

02/13/2022: Cedar Falls, IA

Step 3: View the best colleges and universities for Front Desk Representative.

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